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Technical Guidelines

Administration interface

Our primary administration interface is web-based, and supports all modern web browsers such as Google Chrome, Firefox, Microsoft Edge, Safari (v12 or later), and Internet Explorer 11. Running other browsers may result in the applications not operating properly or as intended.

Supported player devices

  • Soundtrack Hardware Player
  • Soundtrack Partner Hardware Player
  • Windows Player: Windows 10 or later
  • iOS/iPadOS Player: iOS 12 or later, iPadOS 13 or later
  • Android Player: Android 7 or later
  • Sonos App

Internet connection and cache size

  • An uncapped internet connection of at least 1Mbps is required
  • Playback devices need to have at least 5GB of free storage

Audio system

Your playback device should be connected to speakers, usually via an amplifier. Any existing audio installation should work just fine as long as it has a line input for audio.