Effective from February 23, 2016
2. The information we collect
2.1 Registration data
2.2 Usage, log data & cookies
We only collect, process and use your Personal Data if you have given us your prior consent or if legal provisions permit us to do so. You guarantee that the Personal Data you provide us with is true, accurate and up to date. If the information you provide upon accessing the Service is outdated, we kindly ask you to update your account with correct information. Furthermore, we also collect and process some non-personal data.
2.3 Payment data
When you sign up for a trial or activate any of our Products (as defined in the GTC), or make other purchases through the Service, your credit card information and other financial data that we need to process your payment are collected and stored by third party payment processors. We may collect some limited information, such as your postal code, mobile number and details of your transaction history. In addition, the third party payment processors generally provide us with limited information related to you, such as a unique token that enables you to make additional purchases using the information they’ve stored, and your type of card, expiry date and last four digits. If you choose to pay by invoice, we may need to collect and transfer additional information, like your company name, registration number and phone number, to our invoicing service provider to enable credit checks and send you invoices. The use of your data by our invoicing service provider is subject to its privacy policies.
2.4 Sweepstakes, contests, & surveys
3. How we use the information we collect
We will only store your Personal Data for as long as we need them to provide our Service. In certain cases we may have a legal duty to store data for a longer period of time.
4. How we share the information we collect
Accordingly, we may share the information we collect, including your personal information, as follows:
4.1 Sharing with Spotify and licensors
For Products provided in cooperation with Spotify and any other third party platforms we may cooperate with from time to time, we may share the information with such platform provider and its licensors. The platform provider may process the information for purposes of administering the relationship with its licensors, which may involve sharing the information outside of the European Union. Certain information may also have to be provided directly by you to Spotify or such other platform when registering as a user. The platform provider and its licensors are obliged to comply with applicable data protection regulation as well as with their own, at each time applicable, privacy policies.
4.2 Sharing with other Third Party Applications
To personalise your experience, we may share some information we have collected about you with providers of Third Party Applications, such as high-level geographic information, your musical preferences, settings and technical data. However, we take precautions to prohibit Third Party Application providers from attempting to identify you by using the information we provide to them or by collecting additional information without your consent.
4.3 Sharing with business partners and third party service providers
4.4 Other sharing
In addition to the above, we may also share your information to third parties for these limited purposes:
- to allow a merger, acquisition, or sale of all or a portion of our assets;
- to respond to or initiate legal process (e.g. a court order or subpoena), if we believe in good faith that it is necessary to do so; to comply with requirements of mandatory applicable law;
- to protect the safety of any person; to protect the rights and property of SYB, including to enforce the Agreement with you;
- and to address fraud, security or technical issues;
- to inform business partners about use of the Service and products and services made available through the Service, in the form of aggregated statistics or otherwise in a format which does not reveal your identity; and
if you expressly opt in to such sharing.
You understand and agree that the privacy policies of third parties will govern all use of information that we provide to them under this section.
5. Your preferences
Through your settings, you can choose which communications you receive from us, manage your public information, and set your sharing preferences. However, please note that it may not be possible to make certain information private on the Service, including your name and/or username, profile picture, and other basic information, such as your following relationships. Such information and other information which are set to “public” in your settings, such as playlists, may be used, re-shared or linked to by others on the Service or others across the web, so please use the Service carefully and manage your account settings regularly. Remember that if you make profile content private, others who already subscribe to or otherwise have the details of such content may still have access to it. Also keep in mind that playlists and other content added to your profile may include personal information, such as username, which could enable other persons to find you in the Service.
6. Transfer to other countries
We may display advertisements from third parties and other content which links to third party websites. We cannot control or be held responsible for third parties’ privacy practices and content. Please read their privacy policies to find out how they collect and process your personal information.
We are committed to protecting our users’ information. Your password protects your user account, so you should use a unique and strong password, limit access to your computer and browser, and sign off after having used the Service. While we take reasonable data protection precautions, no security measures are completely secure, and we do not guarantee the security of user information at any time. We maintain physical, electronic, and administrative safeguards to protect your Personal Data from unauthorised or inappropriate access, accidental or intentional manipulation, loss and destruction. We monitor and seek to improve our security procedures.
9. Accessing and updating user information
You can access and amend some of the information we keep on you through your settings. To learn more about the information we store about you, please don’t hesitate to e-mail [email protected] We will respond within a reasonable period of time upon verification of your identity. We may charge a fee to respond to any such request. This is solely intended to meet our costs incurred in responding to each request.
10. Contact us
12. Information about cookies & similar technologies
What are cookies and similar technologies?
A cookie is a small text file that is placed on your computer, mobile phone, or other device when you visit a website. The cookie will help website providers to recognise your device the next time you visit their website. There are other similar technologies such as pixel tags, web bugs, web storage and other similar files and technologies that can also do the same thing as cookies. We use the term “cookies” in this policy to refer to cookies and all such similar technologies that collect information in this way.
Cookie Type & Purpose
These cookies are necessary to allow us to operate the Service as you have requested. For example, they let us recognise what type of subscriber you are and then provide you with services accordingly.
We use these cookies to analyse how the Service is accessed, used or is performing. We use this information to maintain, operate and continually improve the Service. We may also obtain information from our email newsletters, to learn whether you opened or forwarded the newsletter or clicked on any of the content. This information tells us about our newsletters’ effectiveness and helps us ensure that we’re delivering information that you find interesting.
These cookies let us operate certain functions of the Service in line with the choices you make. These cookies mean that when you continue to use or come back to the Service, we can provide you with our Services as you have asked for them to be provided, such as knowing your username, remembering how you have customised our Services and reminding you of music you have enjoyed.
We use these cookies to serve you with advertisements that may be relevant to you and your interests. The information may also be used for frequency capping purposes and to help us regulate the advertisements you receive and measure their effectiveness.
We work with web publishers, advertising networks and service providers to deliver SYB ads on other web sites. Cookies may be used to serve you with advertisements that may be relevant to you and your interests on other web sites and to regulate the advertisements you receive and measure their effectiveness.
Manage your preferences
Please note that if you choose to block cookies, this may impair or prevent due functioning of the Service.
A third party services we use to track activity related to the Service, e.g. by placing cookies, is Google Analytics. If you don’t want any information to be collected and used by Google Analytics you can install an opt-out in your web browser (tools.google.com/dlpage/gaoptout?hl=None). We may use other third party services from time to time and similar opt-out possibilities are offered for such.